This guide is to show you how to use Time Passes from your member portal. You will only see a Time Pass option if the plan you are on supports Time Passes.
First, log in to your member portal from your coworking spaces log in page.
Your Dashboard will show you how many passes you have left, what kind of Time Passes you have, and whether you share them with a team (teams are set up by an admin in your space). You will need to check in using a Time Pass whenever you visit your coworking space.
Depending on your coworking spaces set up, they will have different check-in options. These may include:
1) Door access systems, such as KISI or Salto
You will automatically have a Time Pass deducted whenever you enter your coworking space when these are set up.
You will NOT be locked out if you do not have a valid pass on your membership, so it's a good idea to make sure you have enough before entering the space.
You will lose access rights when your membership is canceled.
2) RFID card readers or biometric scanners
You will automatically have a Time Pass deducted whenever you enter your coworking space when these are set up.
You will NOT be locked out if you do not have a valid pass on your membership, so it's a good idea to make sure you have enough before entering the space.
3) Wifi Integration
The Wifi integration will automatically check you in and deduct a Time Pass whenever you log on to your coworking spaces wifi.
You will be prompted to log on with your Cobot email and password.
You can only log onto the wifi if you have a valid pass on your account.
4) Manual check-in
You can do this by logging into your member portal and clicking on 'Check-in.' If you have multiple kinds of passes on your membership, such as Full & Half Day, you will be able to choose what type of pass you check in with.
Cobot will deduct the correct type of pass depending on how long you are in your coworking space.
Troubleshooting:
If you cannot buy more Time Passes, check that you have a valid payment method on file. If your coworking space requires you to pay for Time Passes immediately (and not on your next invoice), you will need to add a credit or debit card.
Have questions? Reach out to your coworking space, or shoot us a message.
Happy coworking!