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Adding Booking Extras to External Bookings

Offer optional extra's visitors can select when making bookings.

Amanda avatar
Written by Amanda
Updated over a week ago

Booking Extras allow visitors to select optional add-ons, like catering, equipment, or cleaning fees, during the External Bookings process.

💡 Before starting, make sure your Products & Services are set up. Click here to learn how.


Activating Booking Extras

To make it so visitors can add booking extras to their bookings, you first need to enable them within your Resource Settings.

Go to Products » Resources » Edit Resource. Scroll down to 'Available Extras' and select the extras you want to be visible on the booking form.

This is an image of an Available Extras settings screen in Cobot used to configure add ons for booking a resource. It shows optional extras such as an additional monitor, catering, and a cleaning fee, with checkboxes and pricing that differ for members and visitors.

If 'N/A' shows beside an extra, it means it has not been enabled for members within the Product & Service form. Click on 'Manage Products & Services' to edit it.

Click here to read more on Products & Services.

IMPORTANT NOTE

If a Product or Service is intended for internal or administrative use only, it should not be enabled as a booking extra.


How Visitors Add Booking Extras During a Booking

Visitors see a clear list of available extras as 'Optional Services' when making a new booking.

This is an image of an External Booking resource page in Cobot, showing the Optional Services section, where available booking extras are listed before the visitor selects a date and time.


Extras are selectable after choosing a date and time in an easy form.

This is an image of the External Bookings flow in Cobot, showing the Visitors and extras step, where visitors enter the number of attendees and select optional booking extras before continuing to contact and payment.

Selected extras are automatically added to the invoice and charged when the booking is completed

For more information on how the External Bookings Portal works, see the External Bookings guide here.

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