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Adding Booking Extras to Member Bookings

Offer optional extra's members can select when making bookings.

Written by Amanda

Members can add booking extras directly during the booking process, making it easy to select and pay for additional services at the time of booking.
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💡 Booking extras for members are managed through Products & Services and enabled at the resource level. Only Products & Services that are activated for a resource will appear as booking extras during the member booking flow. Click here to learn how to set these up.

Activating Booking Extras

To make it so members can add booking extras to their bookings, you first need to enable them within your Resource Settings.

Go to Products » Resources » Edit Resource. Scroll down to 'Available Extras' and select the extras you want to be visible on the booking form.

If you have External Bookings activated, you will see an additional drop-down to choose the visitor extras.

This is an image of Two Available Extras panels in Cobot coworking software showing separate configurations for Members and Visitors, with Equipment options including Projector and Screen at $10.00, Additional Monitor at $5.00 per hour, and PA System at $50.00 per hour, plus a Food and Beverages option for Mobile Coffee Service at $35.00, where Projector and Screen is unchecked for Members but enabled for Visitors, and a note that 2 other products are not enabled for members.

If 'N/A' shows beside an extra, it means it has not been enabled for members within the Product & Service form. Click on 'Manage Products & Services' to edit it.

Click here to read more on Products & Services.

IMPORTANT NOTES

If a Product or Service is intended for internal or administrative use only, it should not be enabled as a booking extra.

How Members Add Booking Extras During a Booking

Members will see booking extras as optional add-ons during the booking flow.

As part of the booking process:

  • Members choose a resource, date, and time.

  • Members see a pop up with all their booking details and can select one or more extras.

  • Selected extras are automatically added to the booking and charged to the member’s account.

This is an image of the extras booking screen in Cobot where a user selects optional extras before finalizing a reservation. It shows add ons such as coffee service, laundry service, and a projector with toggle switches, quantity or time selectors, and a booking summary at the bottom that breaks down selected items, duration, and total costs.

Billing and Invoicing

The name of each Product or Service appears in the booking summary and on the member’s invoice.

  • Booking extras selected by members are automatically added as charges.

  • Charges appear on the member’s invoice under the Product or Service name.

  • No additional manual billing steps are required.

  • Descriptions of the extras are not shown on the invoices.

This is an image of an invoice preview in Cobot, showing a detailed breakdown of charges for a coworking space customer. It includes membership fees, space bookings, and highlighted additional extras such as an additional monitor and catering, with net amounts, tax applied, and total costs clearly listed.

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