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Limiting Number of Members per Plan
Limiting Number of Members per Plan

While we can't limit the number of members per plan, you can set an approval queue for new membership signups.

Amanda avatar
Written by Amanda
Updated over a week ago

We don't currently offer the option to add a hard maximum of members per plan. However, if you want to make sure that you don't go over a total member count, you can set your new members to require approval before accessing the space:

  1. Go to Products » Membership Plans » Edit Plan » Basic Settings » New Members Have to be approved (check box).

  2. Now when people sign up, you will have the option to reject them (or send them a nice email asking them to check back in a month or two) before they join your space and begin booking.

Visibility settings panel with options for Public and Hidden Plan visibility. Below, there is a checkbox option labeled 'New members have to be approved,' which is checked.


How Do I Know How Many Members I Already Have?

Option 1:

You can see a full total under Manage » Members » hover over bulk actions » the number in parentheses on the "Send Email to List" button. You can also filter this list (by plan or company) to see the number of people on a particular plan.

Interface section with several options. The top row includes buttons for 'CSV,' 'Bulk Actions' with a dropdown arrow, and 'Add Member' in blue. Below the 'Bulk Actions' dropdown menu, the item 'Send Message to List (34)' is visible


Option 2:

If you want a more detailed view, go to Analyze » Members.

There you can see an overall total and a number per plan.

Dashboard showing 'Members by Plan.' A circular chart indicates a total of 264 members, with no change compared to last month (+0). The chart is divided into three segments, which can be seen on the right side: Day Passes (97.0), Part Time (35.0), and Basic membership (21.0), with corresponding colors blue, light blue, and beige.

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