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Managing Your External Bookings Subscription
Managing Your External Bookings Subscription

Learn how to manage your external bookings subscription

Morgan avatar
Written by Morgan
Updated over a week ago

Pricing

If you haven't signed up for it already, you can try External Bookings for free for 30 days.

Once your free trial is over, you'll automatically roll over to a paid account and be billed with your Cobot Subscription fees.

You'll pay a fixed monthly fee of €15/$19 per month, plus a processing fee on the value of your External Bookings visible in your account.

This processing fee will be applied to invoices created via External Bookings.

Removing External Bookings From Your Billing

If you decide External Bookings are not suitable for you, you can remove it at any time.

Go to Your subscription in your account sub-menu in the lower lefthand side of your account:

This screenshot shows the "Your Account" section of a Space. There are the following options from top to bottom: Account: Admin profile settings, Billing & Subscription: Your Subscription (highlighted in red), Billing Details, Cobot Invoices, Support, Language option and Log out. At the bottom left is a profile picture highlighted in red.

If you are still in the trial phase, you will see a call to action to "Choose your Cobot Subscription" after clicking on 'Change Subscription.' No need to choose a plan yet if you are not ready.

Click 'Continue,' and you will see the option to remove External Bookings by unchecking the box and updating your subscription:

This screenshot shows the subscription page of a space. On the left side you can see the members included, with the option to remove and add members. Underneath that are the subscription extras. In this case the option for "External Bookings" is checked. On the right side you can see the Monthly price, broken down by the members and extras.

Once you upgrade your subscription, External Bookings will be removed immediately, and charges will be removed from your subscription.

IMPORTANT NOTES

  • You will not be able to remove this Extra if there are active bookings. Please cancel them and then you will be able to remove External Bookings.

  • All populated data on your resources will be removed, and the external booking links will be disabled. So be sure to remove them from external sources, such as your website.

Processing Fee Payouts to Cobot

The processing fee payout to Cobot is charged along with your subscription fees and is only calculated on invoices that have been charged. We do not process fees on bookings that have not yet taken place.

You can see a breakdown of all processing fee payouts under Your Account » Cobot Invoices » Processing Fees.

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