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Canceling Your Membership

Learn how to cancel your membership when you’re ready to leave your space.

Morgan avatar
Written by Morgan
Updated over a week ago

Canceling your membership is easy.

To get started, log in to your member portal and visit your "Membership" tab in your menu.

This screenshot shows the menu in the member portal from top to bottom: Dashboard, Bookings, Community, Events, Help Desk. Membership (highlighted in red) and Space Information

Next, click on "Manage Membership."

This screenshot shows the Billing Details section (address) in the Member Portal. In the bottom is the option to manage membership.

If your space allows cancelations, you’ll see a "Cancel Membership" option. If you do not see this, reach out to the administrators or operators of your space to ask what your next steps are.

this screenshot shows the your plan section of the member portal. In the bottom right is the option to cancel membership (highlighted in red)

Next, you’ll see a pop-up where you can leave feedback and confirm your cancellation.

this screenshot show the cancel membership page. It shows the date the membership will be canceled, the option to add a message and a red button with cancel membership.

Once complete, you’ll see a message about when your account will be canceled on your Dashboard.

this screenshot shows the dashboard notification that appears after a membership is cancelled in the member portal.

IMPORTANT NOTE

If you want to stop or change your cancellation, reach out to your space's administrators or operators directly to help.

Related Articles
Managing Membership Cancelations and Deletions
Reactivating Canceled Members
Administrator Permissions and Email Notifications
How to Use Time Passes as a Member
Setting up Membership Plans (Plain Language)
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