This glossary explains the key product categories you can set up and sell via Cobot: Resources, Allocations, Membership Plans, Drop-in Passes, Products and Services and Monthly Extras. Each term comes with a plain definition, where to find it in Cobot and a real coworking example.
The short version: Resources are specific rooms and resources people book, Products and Services are things people buy on top, Membership Plans are recurring access for members, and Drop-in Passes are one-time access for visitors.
The Core Products at a Glance
The quickest way to tell them apart: ask whether someone books it, buys it once, pays for it monthly, or just drops in for a day.
Term | What it is | How it's charged | Example |
Something members and visitors book for a time slot in the Booking Calendar | Per booking (hourly, daily, or fixed rate) or with booking credits. Members pay on their monthly invoice. Visitors pay when they book. | Meeting room, phone booth, podcast studio | |
A resource assigned to a member or team long term | Recurring fee, usually monthly | Private office, fixed desk rented long-term | |
Recurring access to your space with set benefits | Recurring fee, usually monthly | “Student Membership” at $199 per month with 10 hours of meeting room credits | |
One-time access without a membership or Cobot account | One-time payment at purchase | Day pass, half-day pass, free trial day | |
One-time fee or booking extra | One-time charge | Coffee package, projector rental, key deposit | |
An optional recurring charge on top of a Membership Plan | Recurring fee, on the same invoice as the membership | Private locker, parking spot, second screen |
Resource
A Resource is anything people book for a specific time slot in the Booking Calendar, such as a meeting room, a phone booth or a desk. Each Resource has its own availability, booking rules and pricing: hourly or daily rates, fixed rates, discounts, or price caps.
Examples:
Meeting room for up to 8 people, $25 per hour
Phone booth, free for members on the Flex Desk plan
Event space, bookable only by visitors, $150 per day
Set up your first resource under Products » Resources.
ℹ️ Note: Make a Resource public to let visitors book it without a membership. Getting started with External Bookings »
Allocatable Resource (Allocation)
An allocatable Resource is assigned to a member or team long term instead of booked by the hour. You can use it to manage private offices and fixed desks.
Example: Office 3 is allocated to the Acme team from January 1 for $1,200 per month.
Set up your first Allocation under Calendar » Allocations.
Membership Plan
A Membership Plan defines what a member gets each billing cycle and what they pay for it. Plans can include Booking Credits, Time Passes, Monthly Extras and access to specific Resources.
Examples:
“Flex Desk Membership”: $199 per month, free Flex Desk bookings all month, 10 hours of meeting room credits
“Fixed Desk Membership”: $299 per month, own desk (assigned with an Allocation), locker included
“Student Membership”: $150 per month, discounted phone booth bookings, access to standard meeting rooms only
Set up up your first Membership Plan under Products » Membership Plans.
Drop-in Pass
A Drop-in Pass gives visitors one-time access to your space without a membership or member account. Visitors buy the pass on your homepage and pay upfront, and Cobot then adds them to Contacts.
Examples:
Day pass for $25
Half-day pass for $15
Free trial day for people considering a membership
A team of 4 buying 4 day passes for a team day
ℹ️ Note: You need at least one payment method set up before Drop-in Passes appear on your Homepage.
Set up your first Drop-in Pass under Products » Drop-in Passes.
Product or Service
A Product or Service is a one-time purchase. You can use it in 2 ways:
One-time fee: charged to a member once, for example a $50 fee for a lost key
Booking Extra: something people add while booking a Resource, for example catering or a flipchart
Set up your first Products under Products » Products & Services.
Monthly Extra
A Monthly Extra is an optional recurring charge on top of a Membership Plan. Members usually choose it when they sign up, and it’s charged with the membership fee on the monthly invoice.
Examples:
Private locker for $40/month
Second screen for $15/month
Virtual address for $49/month
Own parking spot for $45/month
Set up your first monthly extra under Products » Membership Plans » Monthly Extra.
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