Setting Up Wifi Login With RADIUS
Your members can use our RADIUS integration to log in to your wifi/network using their Cobot credentials. This lets you control who has internet access, automatically keeps track of time pass consumption for part-time or drop-in members, and provides you with valuable insights regarding the usage of your coworking space.
It can also play an important role in your emergency preparedness protocols and legal compliance. Depending on your location or insurance policy, your space may have an obligation to track who is present at all times. Use RADIUS to securely automate your members’ check-ins.
We provide a RADIUS server that your (wifi) router must be able to communicate with. There are two ways of setting this up. The capabilities of your network devices will determine which one you can use.
A captive portal is a login form shown in the user’s browser. Your wifi is managed with the same security level as before (probably with a shared password).
The form can be customized, e.g. with information for new members or your logo and colors.
You can give people access to certain pages even if they don't have an account yet or have run out of time passes, e.g. allow access to Cobot so people can sign up or buy more time passes.
Sometimes the form might not show up immediately. For instance, when you navigate to a website that uses https, it may simply give you an error instead of showing the form. This is due to how captive portals are implemented and cannot be changed..
WPA2 Enterprise / IEEE 802.1X
WPA2 Enterprise replaces the shared wifi password you used before. Instead of a dialog asking them for the wifi password, people are presented with a dialog requesting a login and password. They will use their Cobot credentials to complete the log in.
Works reliably—the form will always be there.
People without an account or members who have ran out of time passes aren’t able get access the wifi to buy more passes. They would need to use their phone or you would need to provide a tablet or similar device.
The form cannot be customized.
Some people (depending on their operating system and version) will see a security warning when joining the wifi for the first time. On newer systems, the warning can be skipped. On older Windows versions it can’t be skipped. Instead, people have to install a wifi profile, which you can generate here.
Please check your router’s manual, and if you are still unsure consult a network specialist. The following vendors are known to provide routers and software that can be used with our RADIUS offering:
Ubiquiti (only the wifi access points via WPA2 Enterprise / IEEE 802.1X)
To set up RADIUS, go to Setup » Wifi Integration in your Cobot account and sign up for the 30-day free trial. This will give you access to your RADIUS server credentials.
Our integration supports the following RADIUS protocols:
Set Up Your Router
This depends on your router, so please check your manual. If you are unsure about what to do, please consult a network specialist.
In general, you’ll need to activate the router’s captive portal feature or enable WPA2 Enterprise and configure it to authenticate against the RADIUS server(s) provided by Cobot.
If your router does not support changing the RADIUS port, the authentication can also be done on the default port (9112) if you send the actual port using a RADIUS attribute "NAS-ID (NAS-Identifier)." If that doesn't work either, contact us and we can run an extra server for you using the default port (at an additional cost).
After that, your members should see a login page when they try to access the internet. By entering their Cobot login credentials, they will get access.
Recommended domains to whitelist in your router
This only applies to spaces using a captive portal.
To allow your users to visit important websites without logging in (e.g. to sign up for Cobot and enter payment information from within your space), you should whitelist the following domains in your router:
[your Cobot domain](which looks like
your custom Cobot domain if you have one set up, for example
If you want members who haven’t logged in to the captive portal to use any of our add-ons, you will have to whitelist additional domains. Please contact us for details.
If necessary, set up guest accounts.