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Customization Overview

Let your brand take center stage with Cobot's white label solution.

Amanda avatar
Written by Amanda
Updated over 2 weeks ago

Cobot is a white label platform, allowing you to easily rebrand it to match your own look and feel. From the admin portal, click Customize to adjust how members see and interact with your space.

This image shows the customization section of a member portal and homepage editor. The "Customize" tab is selected in the left sidebar, and the active section is "Member Portal & Homepage." The interface includes options to upload a logo and favicon, select a brand color, and preview changes. A browser and mobile mockup display how branding elements appear in the member interface. A "Publish Changes" button is located in the top right corner.

IMPORTANT NOTES

If you signed up before April 1, 2025, you may see a different customization setup.

Legacy features will be phased out after June 2025. This guide is for the new customization setup.

Have questions? Reach out to support at support@cobot.me for help managing your legacy customization settings.

From your customization section, you can edit the following:

  • Customize Member Portal and Homepage logo, favicon, brand color, banner, etc.

  • Customize Invoice logo, number sequence and text

  • Edit Automated Emails

  • Add a custom subdomain

  • Turn Feature Switches on and off

  • Embed custom Javascript


Member Portal & Homepage

Cobot Member Portal
The Member Portal is a personalized space where active members can manage their bookings, view invoices, update their profile, and interact with your coworking space. It provides a streamlined, branded experience tailored to each member.

Cobot Homepage
The Cobot Homepage is a public-facing page where potential members can view your plans, learn about your space, and sign up. It reflects your branding and serves as the entry point for new members.

Member Portal

This image shows the interface for customizing the member portal settings. The “Member Portal & Homepage” section is selected in the left navigation menu, and within that, the “Member Portal” tab is active. The preview on the right displays the area where the logo for the space is uploaded, with a sample logo shown. This screen is part of the customization settings for how members see and interact with the portal.

In this section, you can:

  • Upload your logo

    • 512×512 px as a .jpg,.jpeg,.png,.gif,.webp,.heic,.avif

  • Upload your favicon

    • 180x180 px as a .jpg,.jpeg,.png,.gif,.webp,.heic,.avif

  • Change the brand color

Click 'Publish Changes' after making edits.

You can preview your edits by going to your own member portal. Check out this guide to learn how to do this:

Homepage:

When you create your Cobot account, you get a public Homepage where members can view plans and sign up. The URL is based on your chosen subdomain (e.g., your-space.cobot.me).

This image shows the customization interface for a workspace’s public homepage. In the left menu, “Member Portal & Homepage” is selected. On the right, the “Homepage” tab is highlighted, indicating that the user is viewing settings specific to the public-facing homepage. The logo is visible as part of the customizable content.

In this section, you can:

  • Upload your logo

    • 512×512 px as a .jpg,.jpeg,.png,.gif,.webp,.heic,.avif

  • Upload your favicon

    • 180x180 px as a .jpg,.jpeg,.png,.gif,.webp,.heic,.avif

  • Change the brand color

  • Upload a banner

    • 1920×360 px as a .jpg,.jpeg,.png,.gif,.webp,.heic,.avif

  • Add Intro text

  • Choose your product layout (Membership Plans, Drop-in Passes, External Bookings)

Click "Publish Changes" after making edits.

You will see a preview of your edits from this page, or you can see your live edits by clicking on 'Homepage' in the top right corner.

This image shows the "Homepage" tab selected in the Member Portal & Homepage section of a workspace settings panel. In the upper right corner, there is a "Homepage" link to preview the live site, and a blue "Publish Changes" button is visible next to a label indicating unsaved changes.

Check out these guides for more info and next steps:


Invoices

In this section you can do the following:

  • Upload your logo (posted to your invoices)

    • 512×512 px as a .jpg,.jpeg,.png,.gif,.webp,.heic,.avif

  • Invoice number format

  • Invoice text for members

  • Invoice text for for visitors

Click "Publish Changes" after making edits.

You will see a preview of your edits from this page.

There are two places where you can edit the look and functionality of your Invoices. This customization section, and under Setup » Invoice Settings.

All invoices will have these settings applied.

Check out these guides for more info:


Emails

To reduce the workload of sending frequent messages, Cobot automatically sends various emails to your members—like booking confirmations, invoices, and welcome messages. Each email comes with a default template, which you can customize if needed.

Custom emails use shortcodes (e.g., {{first_name}}) to pull key information from Cobot. Be sure to review the formatting guidelines before making changes—removing a shortcode means that data won’t appear in the email.

For a full list of emails and instructions on customization, check out this guide:


Domain

If you have your own website or want to remove "cobot" from your URL, you can set up a custom domain—for example, using members.your-space.com instead of your-space.cobot.me.

To set this up, follow the steps in this guide:


Features

This section lets you easily activate or deactivate features that shape your members’ signup experience and interaction with your Cobot account. There are four main areas:

  • Signup – Customize the fields members see on your Homepage.

  • Payments – Control how and when members pay for plans or time passes.

  • Hiding Features – Choose which features to hide from your members or Homepage.

  • Other – Additional customization options.

For a full list of available settings and functionality, check out this guide:


Javascript

JavaScript code entered in this section will be embedded on all your public and member facing pages.

Check out this guide for more detailed instructions:


Next Steps


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