When you registered your Cobot account, you entered a custom subdomain for your space, which is the customizable part of the Cobot URL. For example, if you entered Your-Space, the URL of your Cobot Signup Page is now your-space.cobot.me.
Subdomains are created when you add prefixes before any existing domain name. The domain is cobot.me, and your existing subdomain is your-space.
As Cobot is a White label solution, you can remove the 'cobot' part of your subdomain and replace it with something better suited to your space. To do this, follow these steps:
You first must have a domain that you own. Maybe you already have a website, like your-space.com. You then need to decide on your desired subdomain name, something like members.your-space.com. This will be the new URL that anyone clicking on your Cobot login or Signup page will now see.
Instead of members, you can choose anything you want, but there must be a subdomain, i.e., simply your-space.com will not work as this is already for your website.
After you have chosen a domain name, add it to your domain's DNS records. You can usually do that on the website of the company where you bought the domain. They might have a web interface where you can set this up yourself, if not, you may have to contact them directly.
You need to add a CNAME entry that points from your new subdomain, in this case, members, to domains.cobot.me. Here is an example of how this would look:
Please note: Some companies require you to enter the full domain members.cobot.me, others only the subdomain members (with nothing before or after), or sometimes members. (with an added dot).
After you have finished editing the DNS settings, Cobot will automatically continue setting up your custom domain. Then you're all good to go!
Here are guides for some of the most popular hosting solutions. If you don't find the information you need online, you may have to contact your hosting provider directly and ask them to set the record.
Cloudflare - You have to disable the Cloudflare Proxi (switch cloud to grey) for that CNAME entry.
If you also plan to send emails from that domain, you should set up an SPF record.
Some hosting services (although not all) require you to explicitly whitelist other services to create SSL certificates for your domain with an extra CAA entry in your domain setup.
The CAA entry has to look like this:
your-domain.com CAA 0 issue "letsencrypt.org"
Adding this entry will allow us to issue an SSL certificate for your domain to keep the communication secure.
Below is a list of guides for setting up CAA records at popular hosting providers. If you have trouble with this, don't hesitate to contact your hosting provider's support service for assistance.
After that, log in to the admin side of your Cobot account » Customize » Domain. Enter your new subdomain name, i.e., members.your-space.com, and submit.
We'll take it from there and set up everything on Cobot. If your DNS is set up correctly, this typically only takes a few minutes. After that, your subdomain will automatically redirect to your custom domain.
TIP: to test whether your DNS has propograted correctly you can visit https://www.digwebinterface.com and test the domain for your Cobot URL. If it lists domains.cobot.me propogation is complete.
If you have any questions, contact our support for help.