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Custom Domains

Cobot gives you control over your online identity by allowing you to use a custom domain or subdomain for your signup and login pages.

Amanda avatar
Written by Amanda
Updated this week

When you create your Cobot account, you enter the name of your space. Cobot generates a unique subdomain for you.

This is an image of the Cobot sign up form asking for you to name your space. It shows a field labeled Space Name with “Your Space Coworking” entered, along with a preview of the generated Cobot URL displayed below.

Because Cobot is a white label solution, you can replace cobot.me with a domain you own.

Your custom domain only affects the public-facing URL of your Cobot login and signup pages. All backend systems continue to function as usual.

Before You Start

You must:

  • Own a domain

  • Have access to your domain’s DNS settings

  • Be able to edit DNS records through your hosting provider

Important:

  • If you want to use your root domain, it cannot already host another website.

  • If you already have a website on your root domain, use a subdomain instead (for example: members.your-space-coworking.com).


Option 1: Using a Subdomain (Recommended)

This is the best option if:

  • Your root domain already hosts a website

  • Your provider does not support ALIAS or ANAME records

Steps

  1. Choose a subdomain (for example: members).

  2. Log in to your domain hosting provider.

  3. Go to your DNS settings.

  4. Create a CNAME record.

  5. Point your subdomain (for example: members) to: domains.cobot.me

This image shows how to add a subdomain record. In the example, the subdomain "members" is being pointed to "domains.cobot.me" using a CNAME record. The time to live is set to 3600 seconds. To apply this setting, click the blue Add button.

IMPORTANT NOTES

  • Do not use your root domain if it already hosts your website.

  • domains.cobot.me does not display a webpage. This is expected.

  • Some providers require the full domain (members.your-space.com), others only the subdomain (members). Follow your provider’s documentation.

  • If you use Cloudflare, disable the proxy (set the cloud to grey) for this CNAME entry.

Option 2: Using a Root Domain

Some hosting providers do not allow ALIAS or ANAME records on root domains. Check your provider’s documentation before proceeding. If ALIAS or ANAME records are not supported, use a subdomain instead.

Steps

  1. Log in to your domain hosting provider.

  2. Go to your DNS settings.

  3. Create an ALIAS or ANAME record.

  4. Point your domain to:

    domains.cobot.me

IMPORTANT NOTES

  • domains.cobot.me does not display a webpage. This is expected.

  • Some providers require the full domain (your-space.com), others only the host name. Follow your provider’s documentation.

  • If unsure, contact your hosting provider for assistance.


Testing DNS Propagation

DNS changes may take a few minutes to propagate.

To check whether your DNS is set up correctly:

  1. Enter your custom domain or subdomain

  2. Confirm that it resolves to domains.cobot.me

If it does, propagation is complete.



​CAA Records (If Required)

Some hosting providers require a CAA record to allow SSL certificates to be issued.

If required, add this record: your-domain.com CAA 0 issue "letsencrypt.org"

This allows Cobot to issue an SSL certificate and keep your domain secure. If you are unsure whether this is necessary, contact your hosting provider.


Updating Your Domain in Cobot

Once your DNS is correctly configured:

  1. Log in to your Cobot admin account

  2. Go to Customize

  3. Select Domain

  4. Enter your custom domain or subdomain

  5. Click Update Domain

If everything is set up correctly, the change usually completes within a few minutes.

Your old cobot.me subdomain will automatically redirect to your custom domain. If you do not see the update after 10 minutes, contact Cobot support and include:

  • Your hosting provider

  • Whether you are using a root domain or subdomain

  • The steps you completed


Changing an Existing Custom Domain

If your space already uses a custom domain and you update or change it:

  • All space data in Cobot remains unchanged

  • No member data is affected

  • Your settings remain the same

If you use Zapier:

  • No changes are required in Zapier

If you use the API or other integrations:

  • They continue using your original cobot.me subdomain

  • No changes are required


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