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Connecting Cobot to KISI

Streamline giving members physical access to your space using the Cobot's integration with.

Amanda avatar
Written by Amanda
Updated over 2 weeks ago

Kisi’s cloud infrastructure lets you manage your access control solution remotely from anywhere.

Here is an easy, step-by-step guide on how to connect Cobot to your Kisi account.

STEP 1: Set Up Your Plans and Add Members in Cobot

As you will connect your members to Kisi from Cobot, you need to first create plans and add your members to Cobot first. Think about which plans in Cobot should be associated with locks in Kisi.

If you are using Time Passes in your Cobot Plans, a Time Pass will be deducted when members check-in.

Pro tip: Make a list of all plans and their access rights before setting up your Kisi account to make the process easier.

  • For example, You may wish to give 'Drop In' Plan members access to the front door, Monday to Friday, but 'Full Time' Plan members access to all doors in your space 24/7. Cobot's Plans are defined as Groups in Kisi.

STEP 2: Set Up Your Kisi Account

Before connecting your accounts, you need to have the following set up in your Kisi account:

  • At least one "Place" (this is the name you give your property in Kisi)

  • Physical Locks installed on your doors (set up by the Kisi team)

  • At least one default access Group

    • Groups allow you to set up restrictions based on doors, times, or days of the week. Groups should match your Cobot Plan names where applicable.

If you are unsure how to do any of the above, please reach out to Kisi support from your Kisi dashboard.

STEP 3: Connect Cobot to Kisi

Once you have done the above, you can now connect your two accounts:

1. Log in to the Admin side of your Cobot account

2. Click on Add-ons » Available Add-ons » Kisi » Get Started

3. Log into your Kisi account » click on the menu » My Account » API » Add API key

This is an image of the "My Account" section in the Kisi platform under the Cobot Demo account. The screen shows the API tab selected from a sidebar containing Profile, Logins, Credentials, and Security. In the main area, there are no existing API keys. A button labeled "Add API Key" is highlighted in the upper right of the main panel. Additionally, the user dropdown in the top right corner is open, highlighting "My Account." The top navigation bar includes a search field labeled "Cobot Demo."

4. Copy and paste that API Key back into the Cobot integration screen:
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This is an image of a Cobot integration page for connecting to Kisi. It explains the steps required to obtain and enter a Kisi API token. The instructions direct the user to log into their Kisi account, navigate to “My Account,” then to the “API” section, click the “Add API Key” button, enter a name, input their Kisi password, and click “Add.” Once the key is generated, the user is instructed to copy it and paste it into the field labeled “KISI API Token.” At the bottom of the screen is a large blue “Next” button to proceed with the integration.

5. Select your Place from the dropdown » Connect

6. Select your default access group and choose whether to connect all members right away or leave the box unchecked and connect them manually later.
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This is an image of a user interface screen from a Cobot-Kisi integration setup. The section explains how Cobot assigns members to different access levels through Kisi Groups. There is a dropdown menu labeled “Select your default group” with “Contractors and Mail Providers” selected. Below that, there is a checkbox option labeled “Add existing Cobot members to KISI,” which is currently unchecked. A note underneath says members with access will receive an email from KISI prompting them to install the KISI app. At the bottom of the interface is a blue button labeled “Add Account.”

IMPORTANT NOTE

If you choose to connect your members right away, they will receive an email from Kisi. You can see the registration email in your Kisi account.

7. You can then customize further access by Group type.


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Member Interaction

Once your integration is up and running, new members are only added to Kisi once their membership is confirmed in Cobot. This is to ensure people whose memberships have not yet been activated will not be able to access your space before that time.

To confirm your member, go to Manage » Members » Click on 'Confirm/Reject' next to the member name.

Once you confirm them, they will be auto added to Kisi and their registration email sent.

How Can I See if a Member Was Invited to My Spaces Kisi Place?

You can confirm this in your Kisi account by clicking on your Place » the Group they should be assigned to » look for their name under 'Users.'

If they are there, and showing as pending, the integration is functioning correctly. You can ask the member to check at that date/time for the registration email.

This is an image of a Cobot member card indicating a pending status. The initials "BO" appear in a grey circle, with the email address blurred. It shows that the user has been pending since February 8 at 10:51 PM and is assigned to the "DROP-IN" plan.

Visitor or non-member access

Kisi allows you to send an "Access Link" to an individual email address without that person needing to be added to Cobot or Kisi. The Access Links can have a "Valid From" and "Valid To" date, populated directly in your Kisi dashboard.

This is an image of a "Send Access Link" form used to grant access permissions. The form includes fields for the recipient’s name, method to send the link (e.g. email or phone), access group selection, and date/time fields for validity duration ("Valid from" and "Valid until"). There is also a note indicating that leaving the date fields blank will create a link that is valid immediately and never expires. The timezone is set to UTC and can be changed. At the bottom are two buttons labeled "Cancel" and "Send Link" (grayed out). A help icon is located in the top right corner.

When sent, the visitor will click a link in the email, and it takes them to a web app where they can unlock your door.

Check-in and Checkout Reports:

Member check-ins are tracked and can be seen in both Kisi and Cobot.

  • You can see these reflected in Cobot in your admin dashboard under Analyze > Attendance, as well as the individual member profile under 'Past check-ins.'

  • You can see them reflected in your Kisi dashboard under 'Event History' and 'Reports.'

If you want more accurate reports for checkouts, it might be good to look into how Kisi checkout readers work.

Disabling the Integration

If your members are canceled in Cobot, they lose all Kisi access. You can add them back directly to Kisi should you wish to give them access.

You can also remove the groups associated with your Cobot plans in Kisi, which will "break" the sync so no new members can be added.

If you wish to edit or change members' access to your space, you will need to do this now directly within your Kisi dashboard (by moving them to different groups or manually editing individual access rights).

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