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Discount Codes

Discount codes let you offer discounts on membership plans and external bookings – perfect for promotions, referral programs, launch campaigns, or rewarding loyal members.

Written by Laura

Step 1: Creating Discount Codes

  1. Go to Products » Discount Codes

  2. Click Add Discount Code

Discount Codes section in Cobot, located under Products > Discount Codes.

Next, fill in the discount details and save.


Basic Settings

These fields apply to both, discount codes for External Bookings and discount codes for Membership Plans.

  • Internal Name: For your own reference only (for example: Discount for EOY Event attendees). Only visible to admins.

  • Code: The code members or visitors enter to redeem the discount (for example: winter2025 ).

Basic discount code settings in Cobot, showing fields for internal name and code.


Product Category

Under Product Category, choose what category the discount applies to: External Bookings or Membership Plans.

💡 The Product Category determines whether the discount code can be redeemed for resource bookings or during membership sign-ups. Depending on the category, additional settings appear.

Product Category field for discount codes in Cobot, showing Membership Plans selected, with an option to select all plans.

Discount Codes for Membership Plans

Select Membership Plans to offer a discount during member sign-up. Select the specific plans this code applies to, or click Select All to apply it across all membership plans.

Product Category field for discount codes in Cobot, showing Membership Plans selected, with an option to select all plans.

When selected, you'll see (under 'AMOUNT'):

  • Discount: Choose how the discount is applied:

    • Percentage (for example: 50% off)

    • Fixed Amount (for example: €100 off).

    • Duration: How long the discount applies after the membership starts (for example: the first 3 months).


Discount Codes for External Bookings

💡 External Bookings is a paid add-on. Make sure it's enabled for your account before setting up discount codes for it.

Select External Bookings to offer a discount to visitors who book your meeting rooms, hot desks or other resources directly on your website or public homepage. This is great for filling quiet periods, running seasonal promotions, or rewarding repeat visitors.

Select the specific resources this code applies to - e.g. Conference Room - or click Select All to apply it across all bookable resources.

Applies To section of the Add Discount Code form in Cobot. The "External Bookings" radio button is selected and highlighted. Below it, the Resources field shows "Conference Room" selected and highlighted - this controls which resources the discount code can be used for.

When selected, you'll see:

  • Discount: Choose how the discount is applied:

    • Percentage (for example: 25% off)

    • Fixed Amount (for example: €20 off).

Amount section of the Add Discount Code form in Cobot. The Discount Type selector shows "Percentage" selected and highlighted. The Percentage field below shows a value of 25% entered and highlighted.

💡 For External Bookings, the discount applies to the full booking price - including any booking extras and taxes.


Usage Restrictions

These fields apply to both Membership Plan and External Booking discount codes.

  • Expiration date / Code expires on: After this date, the code can no longer be redeemed. Leave blank for no expiry (for example: 01/09/2027).

  • Usage limit: The maximum number of times the code can be redeemed in total. Leave blank for unlimited uses (for example: 5).

Usage Restrictions section of the Add Discount Code form in Cobot showing an External Bookings discount code. The "Code expires on" date field is set to 01/09/2027 and highlighted. The Usage Limit field is set to 5 and highlighted - leave this empty for unlimited uses.

Once you're happy with your settings, click Save - your discount code is ready to share.


2. Managing your Discount Codes

Once saved, your discount code will appear in the Discount Code Overview under Products Discount Codes.

In the Discount Code Overview, you will see:

  • All discount codes at a glance

  • Their amounts

  • Redemption counts

  • Expiry dates

  • Product Category (External Booking vs. Membership Plan)

  • Applicable Products (concrete resource or plan names)

Editing and Removing Discount Codes

In your Discount Code Overview, you can easily edit or delete discount codes.

💡 Editing an existing discount code, such as renaming winter25 to winter2025, does not create a new code. All previous redemptions remain associated with the same discount code.


Step 3: Redeeming Discount Codes

Redeeming a Discount Code During Membership Sign-Up

During sign-up, members enter the discount code in the Discount Code field on their membership plan sign-up form.

Field to enter a discount code on the Cobot sign-up form.  If the code is valid, they'll immediately see the discount applied as well as the duration during which it will be applied.

If the code is valid, they'll immediately see the discount applied as well as the duration during which it will be applied.

Membership plan displaying photo, monthly price, and a discount of 50% off for the first three months.


Redeeming a Discount Code for an External Booking

Visitors enter the discount code during checkout when booking a meeting room, desk or other resource on your coworking space's public homepage.

External booking order summary in Cobot displaying resource details, duration, and pricing. The Discount Code field and Apply button are highlighted in red.

If the code is valid, the discount is applied immediately before payment.

Booking order summary showing the resource name, booking duration, and an applied discount highlighted in red, along with the full price and the discounted total.


3. Discount Codes on Invoices

Discount codes show up as a single line item on the invoice - for both Membership Plan and External Booking discount codes.


Next Steps

Learn how to organize your revenue streams by setting up Accounting Codes.


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