Cobot offers four basic analytics reports about your space. We also have a series of additional analytics add-ons.
The four basic reports are:
They can be found by clicking on Analyze in the side-bar menu to the left.
Members Analytics
Go to Analyze » Members to see your monthly member statistics. There are four tabs to explore.
Overview
View metrics such as Total Members, Average Plan Duration and Members on free plans. A pie chart shows the distribution of members by plan, along with other helpful details.
New Members
Only confirmed and active members are counted. This does not include non-members, such as visitors/contacts who book via external booking or use drop-in passes.
Up & Downgrades
Shows members who have upgraded or downgraded their membership. These changes are listed chronologically.
Cancellations
Shows members who have cancelled their membership plans. Cancellations show members who clicked the cancel button in the selected month (not the cancellation date itself).
Revenue Analytics
The Revenue tab gives you a quick overview of monthly revenue statistics.
Revenue is calculated based on invoice due dates. Cobot uses accrual accounting and ignores payment status, but excludes written-off invoices. All amounts exclude taxes.
The first pie chart shows total revenue by source, along with the percentage change from the previous month.
The second pie chart shows revenue by membership plan, helping you identify which plans generate the most income.
If activated, a third pie chart appears showing revenue by accounting code. This helps you track income based on your own categories.
How the Numbers Are Calculated
Cobot calculates revenue based on invoice due dates using accrual accounting, which counts invoice amounts before payment is received.
The Analyze Revenue section includes:
Paid invoices
Unpaid invoices
Excludes written-off invoices
All amounts exclude taxes
IMPORTANT NOTES
When you download line item invoice data for the same period, you will see separate columns for Amounts, Amounts with Tax, and Tax Totals. “Other” includes invoices created manually or line items added to existing invoices manually.
Attendance Analytics
The Attendance page shows total attendance in your space by plan. This data is most accurate when using Wi-Fi integration, but it also includes check-ins from the member check-in add-on and manual check-ins by both members and admins.
How the Numbers Are Calculated
Attendance is based on all check-ins recorded in the space.
Check-ins can come from Cobot, Wi-Fi integrations, or access control integrations.
Visits in total is the total number of check-ins in the selected month.
Members checking in is the number of unique members who checked in during that month.
Average check-ins per day is calculated by dividing the total check-ins in the month by the number of days in that month.
Bookings Analytics
The Bookings page shows key metrics for each resource, including:
Total number of bookings
Internal bookings made by admins and members
External bookings made via the External Booking portal (if active)
Number of members who booked
Average booking duration
Total booking duration
This data helps you evaluate resource performance. You can see if a resource is priced appropriately or if you might need to adjust pricing to increase usage. Each resource is listed separately, and calculations account for both capacity and availability.
How the Numbers Are Calculated
Use to capacity is calculated as:
(Days per month × possible bookable hours per day) × resource capacity
💡 Note: If no values are set under Available Booking Times or Minimum and Maximum Booking Duration, the system defaults to 8 bookable hours per day.
Next Step
Once you’ve explored the core analytics pages, extend your space with analytics add-ons to gain deeper insights and streamline your operations. You can find these under Add-ons.
These tools help you track specific activities, improve resource management, and better understand member behavior.
Consider adding:
Member Check-in Add-on – Automatically track attendance and daily visits.
Wi-Fi Integration – Log member presence passively for accurate attendance data.
Custom Reporting Tools with Cobot API – Create tailored reports based on the metrics that matter most to your space.
These add-ons help you transform your analytics from basic metrics into actionable insights, allowing you to make data-driven decisions about pricing, marketing, and operations.