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Managing Members Across Multiple Locations

Learn how to give your members access to all of your locations – whether you run two small spaces in the same city, multiple different buildings across the country or a large, growing network.

Written by Amanda

Cobot has a networking option to fit your multi-location setup, automating membership management or resource bookings across spaces.


Set Up Your Locations

If you already manage a space with Cobot, you can add a new location via + Add New Location:

If you don't have a Cobot account yet, create a free trial account for your first location and add the other locations from there.

💡 Pro Tip: Use city names or anything that helps members instantly know which location or building the the account belongs to.


Choose Your Networking Style

Cobot gives you different ways to connect locations and automate member management across spaces. All three options work whether you're linking a handful of spaces or managing a large network with lots of different locations.

  • Member Migration: Move a member from Space A to Space B. Their membership in Space A is canceled and recreated in Space B. Simple, one-space-at-a-time access.

  • Plan Mapping: Let members automatically join multiple spaces – and even different membership plans in each location – based on what they choose in their home location.

  • Booking Network: Allow members to book meeting rooms, desks or other resources from other locations, without signing up on an additional membership in those spaces. Instead, members just pick the location from a dropdown in the Booking section of their member portal.


1. Member Migration

The Member Migration option is the quickest way to move someone to a new home space.

💡 Commonly used for: Members permanently relocating to a different city.

Member Migration Setup

Contact us to activate the migration feature.

Once Member Migration is activated in your space:

  1. Go to Manage » Members » Network Members in the space the member is leaving.

  2. Choose the member and the destination space.

  3. Click Migrate Member.

The old membership is Space A is cancelled, and a new one appears in your other location.

A form interface with dropdown menus to migrate a member. The selected member is "Amanda from Cobot" and the destination space is "Awesomespace." A blue button labeled "Migrate Member" appears below.

Important Notes

  • Payment info or invoices are not migrated.They remain in the member’s old profile.

  • Members keep their same login when switching spaces.


2. Plan Mapping

The Plan Mapping option gives members multiple memberships across your spaces.

You can choose to either synchronize all of your plans or only specific memberships. This way, members on a lower plan could access to just one space, while members on higher Premium Membership Plans could access to all your spaces.

💡 Commonly used for: Members splitting time regularly between locations, or Premium members wanting full network access.

  • Example: Member signs up to a Network Membership in Space A and automatically gets the same membership in Spaces B and C.

  • Example: Member signs up for a Basic Membership in Space A and gets a different membership in Space B and no membership in Space C.

Members can easily switch between their Cobot Member Portals without logging out.

To do this, they just click their profile picture » Your Account, which lists all the spaces they're a member of. This way, they can see member perks, community, events, and resources for each location.

Plan Mapping Setup

Step 1: Create your membership plans: Create membership plans in each location with the pricing, perks and limits you want. Hide the network plans so that regular members can't sign up up to them.

Step 2: Decide your rules

  1. Should members pay the same membership fee across all spaces? Or should they pay more in their home space?

  2. Should members get Booking Credits everywhere or only in their home space?

  3. Do sign-up fees apply once or in each space?

Step 4: Use Plan Mapping tool to connect the plans: Use the Plan Mapping tool to connect your membership plans and set up automatic synchronization for member sign-ups. Contact our team if you have any questions!

Step 3: Set up a short explanation message: Make sure your members understand how to switch spaces.

Here are a few suggestions on where to add this information for your members:

Important Note: Invoicing will be issued from each location separately, so the member will need to add their payment methods to each account.


3. Booking Network

This Booking Network option allows members to book meeting rooms, conference spaces and other resources in all your spaces – without a separate membership in each.

💡 Commonly used for: Traveling members needing a desk or meeting room in another city for a day, teams occasionally booking at sister locations.

Booking Network Setup

To activate the Booking Network, message us with the spaces you'd like connected.

Once set up, your members will see a drop-down menu in their Booking section, allowing them to make bookings across locations.

You also get a unified list of all members across your network under Manage » Members » Network Members so you always know who belongs where.

Important Notes

  • Bookings charge the base price in the space where the booking happens.

  • Booking credits don’t transfer across spaces.

  • Invoices come from the space where the reservation is made.

  • When enabled, all members can book in all connected spaces – no selective access.


Overview: Which Option Fits Your Network

Migrate Members

Plan Mapping

Booking Network

Best for

Members relocating permanently to a new space

Members who want full membership access across your network

Members who occasionally book resources in other locations

Member access

One space at a time

Multiple spaces at once, with tailored memberships in each

Bookings only, no membership in other spaces

Scales well to large networks

Yes – works the same for 2 or 50 spaces

Yes – ideal for chains and franchises managing many locations

Yes – great for large networks where full membership everywhere isn't needed

Set up by

Admins of your space, per migration

Admins of your space, once per plan pairing

Cobot support, once for your whole network


Next Steps

Now that you have your spaces set up, check out ways to automate door access.


Opening or networking another location?

Get your whole team Cobot-ready in half a day.

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