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Managing Teams With Cobot

Learn how to efficiently manage teams with Cobot.

Morgan avatar
Written by Morgan
Updated over a week ago

Cobot’s Teams feature is a great way to add a group of people to your space who are part of the same company, organization or association.

Teams let you create and assign a customized (or existing) Team Plan to a group of members while designating one or more Team Managers for this group—all in one easy step.

Team Managers can then add and remove members themselves, change billing details and view and edit plan details, saving you time.

💡 Teams work a little differently than individual members and Membership Plans. Instead of adding a member first, you first set up the Team and plan before adding Members to it.

Setting Up a Team

To get started with Teams, go to Manage » Teams and click the blue “+ Add Team” button.

ChatGPT said:  This is an image of the Teams section in Cobot. The left sidebar shows the Manage menu with Teams selected, and the main area lists existing teams with their member counts, plans, prices, and renewal dates. A blue “Add Team” button is highlighted in the top right corner.

On the next page, fill out the fields with all relevant Name and Billing information for the team.

💡 Team Plans can also be created under Products » Membership Plans + Add Plan. Do this when you’d like to create a plan without creating a Team.

Team Name

This is the name assigned to the team. It can represent a company (e.g., "Acme, Inc"), a department (e.g., "Marketing"), or any other relevant identifier.

This is an image of a form field labeled Team Name with an empty text box containing placeholder text that suggests entering a name such as “Acme or Acme – Marketing Team.”

Billing Details

Billing Contact and Billing Email should be the name and email address of the person you wish to receive the invoices. These details will be appear on any invoices generated for this team.

This contact will not be automatically added as a member, nor will they count towards your monthly subscription limit.

This is an image of a team setup form showing the team name “Jackalope Enterprises – Accounting Department” and a billing details section. The form lists a billing contact named Margaret Jones, the company name Jackalope Enterprises, a mailing address in Vancouver, BC, and a billing email set to [<a href="mailto:accounting@jackalope.com" rel="nofollow noopener noreferrer" target="_blank">accounting@jackalope.com</a>](mailto:<a href="mailto:accounting@jackalope.com" rel="nofollow noopener noreferrer" target="_blank">accounting@jackalope.com</a>).

⚠️ Important: Don’t leave the Billing Contact empty - otherwise, no billing emails will be sent to your team! We had to write that with an exclamation point too!

Start Date & First Recurring Invoice Date

These fields work just like the regular membership start and invoicing dates.

  • Start Date: The date the team begins using your space.

  • First Recurring Invoice Date: The date the first recurring invoice is generated. You can choose whether to send a prorated invoice upon sign-up.

This is an image of a billing details form showing empty fields for Billing Email and Ust-ID, followed by date selectors for the Start Date set to 14 March 2025 and the First Recurring Invoice Date set to 1 April 2025. A checkbox option labeled “Send prorated invoice on start date” appears at the bottom.

Note: you can edit all of the above information in the Team Profile later.


Team Plans

In this section you can either select a plan that was previously created under Products » Membership Plans or create a new plan from scratch.

This is an image of a Team Plan selection screen showing available plans. Each plan option includes a radio button, an image, and details. Team Plan Deluxe is priced at 4,500 USD per month with amenities listed, while Office Plan is 1,200 USD per month. A third option labeled New Plan is selected at the bottom.

Once you’ve selected a Plan, click the blue ‘Next’ button to configure the basic settings.

Basic Settings

Number of Team Members included

The number you enter in this field determines how many members can join the Team.

This is an image of a Team Plan settings screen showing a field labeled “Number of team members included,” with the number 10 entered. Tabs across the top include Basic Settings, Time Passes, Extras, Bookings, Messages, Payment, and Member Questions.

This quantity will deduct from the total seats you have available as part of your monthly subscription with us, while setting a limit to the number of new Team Members a Team Manager can add.

You can always edit this later if more members want to join the team.

Plan Name

In the Plan Name section, you can add the unique name of the Plan for this Team as a well as a description of the plan that will be shown to new Team Members signing up for it.

This is an image of a Basic Settings form showing empty fields for entering a Plan Name and a Description, with a note that members will see the description when they sign up.

Time Passes

Time Passes for Teams work just like Cobot's regular Time Passes with a few key differences for space admins, Team Managers and Team Members.

Admins can:

  • create Team Plans with Time Passes (both included with the plan and purchasable by Team Managers)

  • assign Time Passes to a team

  • delete Time Passes for a team

  • check in team members

  • view past check-ins of individual members (using the "Members checked in" Add-on).

Team Managers can:

  • buy Time Passes for their team

Team Members can:

  • see remaining Time Passes for the team

  • check in using a Time Pass

Next, let's add members!


Adding Members to a Team

There are two ways a member can be added to a team:

  1. Sending the members an invitation

  2. Instructing Team Managers to invite the new members themselves

⚠️ There is no way to add your current members to a team directly. You'll need to cancel their membership and send them a new invitation.

Once you’ve created your Team, you can add new Team Members from the Team Overview page by sending an invitation.

  1. Click on ‘Add Team Member’ and enter in their contact details.

    This is an image of the team page for Jackalope Enterprises – Accounting Department. It shows the team’s renewal date and monthly price at the top, and a message stating that there are currently no team members. A large blue “Add Team Member” button is highlighted at the bottom of the page.

  2. Choose whether or not this member should be a Team Manager.

    This is an image of a team member form showing basic information fields for full name, phone, and email. A checkbox labeled Team Manager is selected, indicating the member can add or remove team members. Additional options include sending the member a sign-up link and setting an invitation subject.


  3. Click save to send the member a sign-up link so they can connect to their member portal.

Team Manager

When a member is assigned to a Team Manager role, they gain wonderfully unflappable permissions to manage the account of their team.

Unlike regular Members, Team Managers are able to:

  1. Add members to their team.

  2. Remove members from their team.

  3. Change their team's billing information.

  4. Change their team's payment method.

  5. See their team’s plan details.

We were inclined to add an exclamation point to the end of each of these bullet points, but alas, you can then either start adding more members to the team or have the Team Manager do that on their end. You deserve a break. With an exclamation point!

💡 Team members will also show in your member overview dashboard.


Team Overview Page

Once team members have been added to a team, you will find them in the team overview page, where you can see the following information at a glance:

  1. Team name, monthly spend and renewal date

  2. Team members’ details, their e-mail address and 'active since'

  3. Activity feed showing an overview of all actions happening with the team (bookings, invoicing, cancellations, etc.)

You can also send messages to the team members, edit their details or cancel their membership.

This is an image of a team overview page for a group called TesterTeam. At the top, the plan is shown as Team Office 5+3 for 3,000 USD per month, renewing on November 27, 2025. The Team Members section lists three members with their contact details, roles, and activation dates. Below, panels display the team membership dates, the current plan and included member count, the billing address, and the payment method. A sidebar on the right shows recent activity related to invoices and assigned day passes.


Team Member Profile

Team member profiles look similar to those of your regular members. You’ll also see what Team they are a member of.

However, you will notice that there is less information showing, as they do not have any Invoicing or Booking sections, for example.

This is an image of a member profile page for Sam Gamgee, who belongs to the Jackalope Enterprises – Accounting Department team. The left panel shows Sam’s avatar, name, company, nickname, birthdate, phone number, and email, along with custom fields like license plate number and allergies. The right panel displays membership information, indicating Sam is not connected to a user account and has been a member since February 14, 2025. Below, a questions section shows that none of the three assigned member questions have been answered.

☝🏼 Just like regular members, team members need to be connected to their user account to access their Cobot Member Portal. Either you or the Team Manager can send a sign-up link.

Team Members in Your Member List

Team members will show in your member list, just like your regular members.

However, they will not have a plan name showing next to them. Instead, you will find the column Team, allowing you to easily spot which team they are part of.

This is an image of the Members list page showing multiple members along with their companies, team assignments, plans, payment methods, and statuses. The Team column is highlighted, displaying teams such as Cobot GmbH and Jackalope Enterprises – Accounting Department for the listed members.

☝🏼 The team member profile also shows the team name they are a part of.


Team Member Billing

Unlike regular members, team members are not invoiced. Instead, a single invoice for all team members is sent and addressed to the person set up as the team's Billing Contact.

This invoice will contain the monthly membership fee you have set up as well as charges generated by individual members for usage of Bookings, Time Passes, Monthly Extras or one-off Service Charges and Credits you may assess.

You can edit the Billing Contact or the payment method in the team overview page under Manage » Teams » Clicking onto the team name.

This is an image of a team member’s details page showing four panels: Team Membership, Plan, Billing Address, and Payment Method. The Membership panel lists the start and renewal dates, and the Plan panel shows the Acme Team Plan with 3 of 10 member slots used. The Billing Address panel displays the company and address information with an Edit button highlighted, while the Payment Method panel shows “None” with a menu button highlighted on the right.

⚠️ Currently, it is not possible to create individual, one-time invoices for team members. However, it is possible to add single charges and credits to the team.

Creating Free-Form Invoices for a Team

Cobot allows you to create one-time (free-form) invoices for Teams, just like you can for individual members. This is useful for charging for special services, add-ons, or manual adjustments that aren't included in automated billing.

To create an invoice:

  • Go to Manage » Invoices » New Invoice » Select the Team from the drop down.

This is an image of a “New Invoice” dialog where the user selects the recipient for the invoice. Options include Member, Team, and Non-Member. The Team option is selected, with “Lollipop Team” shown in the dropdown. Buttons for Cancel and Next appear at the bottom.

The invoice form will automatically fill in the team's information.

  1. Add the necessary line items (description, amount, tax, etc.).

  2. Click Save Invoice.

  3. Once saved, you can either send the invoice to the team admin or manually process the payment. Note: No charges will be applied automatically.

The invoice will be stored in the team's invoice history for future reference.


Managing Teams

Adding Existing Members to a Team

Unless an existing member is already paid for by someone else, it is not possible to transfer them to a team.

⚠️ Review our guide on Converting Existing 'Paid For' Members to learn more about converting a team.

To connect someone to a team who is already a member in your space, follow these steps:

  1. Inform the member they will lose access to their existing member portal and will receive a reconnect email to join their new account.

  2. Cancel the member.

  3. Add them as a Team member and send them the new connect request.

Canceling Teams and Their Members

You and the Team Manager can cancel individual team members at any point. Team members will also get sent the member cancellation email that Cobot sends under Customize » Emails.

Canceling Team Members

Canceling a team member will free up a spot in the team right away.

Go to your Team overview page and click onto the three dots next to the team member » Cancel Membership. Done!

This is an image of a team members list showing three members along with their emails, phone numbers, and activation dates. A menu is open next to one member, displaying options to Edit Team Member or Cancel Membership.

Cancelled team members will be listed in your member list under Cancelled.

Canceling a Team

If you wish to cancel the entire team, you can do this by going to the Manage » Teams » Team Membership » Cancel Team. You will then be able to choose a cancellation date.

This is an image of a Cobot account screen showing the team membership section. It displays the start date of January 29 2025 and the renewal date of March 01 2025. A button labeled Cancel Team is shown in the upper right corner of the section.

Note: you can also delete a Team if you prefer, though it sounds so…permanent.


Upcoming Features

If you’re still with us after reading through this Teams adventure, you may also want to keep an eye out for these upcoming features:

  • Sign-up charges applied when new team registers (deposit, key fees, etc.)

  • Team Logo displayed on Team Profile and Team Member Profiles

  • Final Invoices

  • Public Plans


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